What does Jurismate provide?
Jurismate delivers two main offerings: advanced legal support powered by AI and a variety of security devices designed for gathering evidence and ensuring personal safety. Our AI assists users in navigating legal issues, while our security tools allow for the documentation and safeguarding of critical evidence.
How can I use Jurismate AI services?
Access to Jurismate's AI offerings is available either at no cost or through subscription plans. By subscribing monthly or annually, you immediately unlock full access to our AI tools, which help you protect your legal rights effectively.
What types of security tools are available from Jurismate?
Jurismate provides a selection of security tools tailored to diverse needs, including wearable cameras, discreet audio recording devices, and portable video recorders. Each tool is crafted to help you gather and securely store evidence when documentation is crucial.
How do these security tools work with Jurismate’s AI?
Our security tools integrate smoothly with Jurismate’s AI. Once you’ve collected evidence with a device, the AI can analyze and organize the information, offering legal insights based on the gathered data.
How secure is my data when using Jurismate?
At Jurismate, data security is a top priority. Both our AI services and security tools comply with global data protection standards, ensuring your information and evidence are handled with the highest levels of confidentiality and security.
What steps should I take if I encounter problems with Jurismate’s offerings?
If you face any issues with our AI services or security tools, reach out to our support team at support@jurismate.ai. We’re dedicated to resolving any concerns quickly and efficiently.
Can I change my AI service plan?
Yes, you can upgrade your plan through your account settings, with changes taking effect right away. Downgrades will apply at the start of the next billing cycle.
How do I stop my AI service subscription?
To cancel your subscription, navigate to the 'Manage Subscription' section in your account settings. Make sure to cancel at least 24 hours before the next billing cycle to avoid being charged for the following period.
Are refunds possible for AI services?
Since full access to AI service features is provided immediately, we do not offer refunds once the subscription fee is charged. We recommend thoroughly reviewing our services before subscribing to ensure they meet your needs.
Does Jurismate operate internationally?
Yes, Jurismate’s AI services and security tools are available worldwide. Services are offered in French for users in Europe and in English for those in the U.S. Device performance and AI service availability may vary based on local regulations and internet connectivity.
How can I track my order for security tools?
You can track your order by going to the 'Track My Order' section on our homepage and entering your tracking number. For additional help, contact us.
What should I do if I receive a damaged security tool?
If you receive a damaged security tool, contact us right away at support@jurismate.ai with your order number. We will help you with a replacement or refund according to our return policy.
What if something is missing or incorrect in my order?
If there are any issues with your order, such as missing or incorrect items, please contact us at support@jurismate.ai. Our 30-day Money Back Guarantee applies from the date of delivery, so be sure to reach out within this timeframe.